All group members should follow

Throughout each interaction:

• Be friendly and welcoming
  • Listen with purpose and create space for others’ communication preferences.
  • Ask yourself how you can make someone life easier.
• Be patient
  • Remember that people have varying communication styles and preferences.
  • Recognize that not everyone is using their native language. Meaning and tone can be lost in translation.
• Be thoughtful
  • Think about how others will interpret your words. Aim for clear and productive communication.
  • Remember that sometimes it is best to refrain from commenting.
• Be respectful and inclusive
  • Respect differences of opinion.
  • Seek to understand and build bridges, not condemn or criticize.
  • Make a conscious effort to include people who differ from you.
• Be open and curious
  • Assume good intent and interpret others’ statements or questions in good faith.
  • Ask questions to understand, not denounce.
  • Focus on continuous learning. Improve upon the things you already know, tackle new things, and ask others about their expertise to deepen your own knowledge.